Privacy Policy

Last updated: November 2026

Who we are
Antique Lodge Caravan Camp is operated by E TAKIMI TURİZM ORGANİZASYON SANAYİ TİCARET LTD. ŞTİ., Kuştur Cad. 1. Sokak No:23, Kuşadası/Aydın, Türkiye. Phone: +90 533 796 2267. Email: antiquelodgecamp@gmail.com.

What this policy covers
This policy explains how we handle personal data collected through our website, our booking system (booking.antiquelodgecamp.com), our WhatsApp Business number and at the camp. For guests in Türkiye, our full disclosure under Law No. 6698 (KVKK) is available at https://antiquelodgecamp.com/kvkk.

Data we collect
– Identity data: name, surname, ID/passport details (required by Turkish law at check-in).
– Contact data: email address, phone number, address.
– Booking and payment data: vehicle model and plate, invoice details, bank details for transfers.
– WhatsApp messages: when you write to our WhatsApp number, we receive your phone number, your WhatsApp profile name and the content of your messages.
– Security data: CCTV recordings at the camp; IP address and cookie data on our website.

WhatsApp and our AI assistant
We use the WhatsApp Business Platform (provided by Meta) to receive and answer messages. To help us reply quickly, an AI assistant drafts answers to questions about our camp (facilities, prices, directions, booking). For this, the text of your message is sent to an AI service provider (Anthropic, USA) only to generate a reply. The assistant answers using only information we wrote about our camp; it cannot confirm bookings. Questions it cannot answer, complaints and special requests are passed to the camp owner. You can ask to speak to a person at any time.

How we use your data
– To answer your questions and manage your booking and stay.
– To meet legal obligations (guest registration with authorities, invoicing).
– To keep the camp safe.
We do not sell your data and we do not use your WhatsApp messages for advertising or marketing.

Sharing
We share data only with: Meta (WhatsApp messaging), our AI service provider (drafting replies), public authorities where required by law, and our accountant for invoicing. Some of these providers process data outside Türkiye.

Retention
WhatsApp conversation records are kept on our server for 30 days and then deleted. Booking, invoice and legal records are kept for the periods required by Turkish law. CCTV recordings are kept for 1 month (general areas) and 1 year (entrance).

Your rights and data deletion
You can ask us what data we hold about you, and ask for it to be corrected or deleted. To delete your WhatsApp conversation data, send “DELETE MY DATA” to our WhatsApp number or email antiquelodgecamp@gmail.com. We will complete your request within 30 days.

Contact
E TAKIMI TURİZM ORGANİZASYON SANAYİ TİCARET LTD. ŞTİ.
Kuştur Cad. 1. Sokak No:23, Kuşadası/Aydın, Türkiye
+90 533 796 2267 · antiquelodgecamp@gmail.com